Our contact details
This Privacy Notice explains in detail the types of personal data we may collect about you when you interact with us. It also explains how we’ll store and handle that data, and keep it safe.
We know that there’s a lot of information here but we want you to be fully informed about your rights, and how GO Gym uses your data.
We hope the following sections will answer any questions you have. If not, please do get in touch with us at email@example.com
It’s likely that we’ll need to update this Privacy Notice from time to time. We’ll notify you of any significant changes, but you’re welcome to come back and check it whenever you wish.
What is GO Gym?
GO Gym is a social enterprise delivering health, exercise and well-being to our community. We are committed to delivering a better quality of life for all at an affordable cost.
Explaining the legal bases we rely on
The law on data protection sets out a number of different reasons for which an organisation may collect and process your personal data. When collecting your personal data, we’ll always make clear to you which data is necessary in connection with a particular service.
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting firstname.lastname@example.org
(b) We have a contractual obligation.
(c) We have a legitimate interest.
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact number and email address)
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons when you sign up as a member of GO Gym:
- Our own marketing purposes
We use the information that you have given us in order to:
- Understand how many members the organisation has;
- How our members use our site;
- To help us make improvements relating to members activity;
- Providing you with information such as, newsletters, additional content, events, members survey and updates on our site.
How we store your personal information
Your information is securely stored GO Gym, Mortimer Place, Monifieth, DD5 4HF, Angus, Scotland, UK.
We know how much data security matters to all our members. With this in mind we will treat your data with the utmost care and take all appropriate steps to protect it.
Access to systems containing your personal data is password protected. We limit the number of people who have access to our systems and your data and access is only permitted to authorised personel who absolutely require it.
How long we will keep your personal data
Whenever we collect your personal data, we will only keep it for as long as is necessary for the purpose of which it was collected.
At the end of that retention period, your data will be deleted completely or anonynmised, for example, by aggregation with other data so it can be in a non-identifiable way for statistical analysis.
We keep contact details for one year.
Who do we share your personal data with?
We sometimes share your personal data with trusted third parties. Here’s the policy we apply to those organisations to keep your data safe and protect your privacy:
- We provide only the information we need to perform our specific services
- They may not use your data for their own purposes
- We work closely with them to ensure that your privacy is respected and protected at all times.
- If we stop using their services, any of your data held by them will either be deleted or rendered anonymous.
Examples of the kind of third parties we work with are:
- IT companies who support our website and other business systems.
- Direct marketing companies who help us manage our electronic communications with you.
To help us provide our services to you, we currently use the following companies who will process your personal data as part of their contracts with us:
In some very specific circumstances, we may need to share your data with third parties for their own purposes, for example:
For fraud management, we may share information about fraudulent or potentially fraudulent activity on our site or systems. This may include sharing data about individuals with law enforcement bodies.
We may also be required to disclose your personal data to the police or other enforcement, regulatory or Government body, upon a valid request to do so. These requests are assessed on a case-by-case basis and take the privacy of our customers into consideration.
For further information please contact us at email@example.com
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at firstname.lastname@example.org or write to us at GO Gym, Mortimer Place, Monifieth, Angus, Scotland DD5 4JF if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at email@example.com or write to us at GO Gym, Mortimer Place, Monifieth, Angus, Scotland DD5 4JF
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk